Written by Mardol Lorenz
Don't just learn the process, adapt it.
Trauma informed care is often introduced as a foundational concept, a single training, or a set of guiding principles shared during onboarding. In Supported Employment, this approach is frequently treated as an entry point rather than an ongoing responsibility. The reality is that trauma informed practice must be woven into every stage of the Supported Employment process, not reserved for intake or crisis response.
From discovery and assessment to job development, placement, and long term supports, employment systems can unintentionally recreate the very conditions that many individuals with disabilities have already survived. Urgency, lack of choice, rigid timelines, and compliance driven expectations can mirror past experiences of powerlessness. When this happens, employment services may retraumatize the people they are meant to support.
Trauma does not announce itself neatly. It often shows up as hesitation, resistance, withdrawal, or difficulty with decision making. Without a trauma informed lens, these responses are easily misinterpreted as lack of motivation or readiness. A trauma informed approach asks a different question. Instead of asking what is wrong with this person, we ask what has happened to them and what support would create safety.
Embedding trauma informed practice across Supported Employment requires a shift in how we view our roles and our systems. Discovery becomes a relationship building process rather than an information gathering exercise. Assessments are approached with flexibility and consent rather than urgency. Job development centers on fit, pacing, and choice rather than rapid placement. Follow along supports prioritize trust, predictability, and collaboration rather than monitoring and correction.
This approach also requires professionals to examine the systems we work within. Documentation requirements, standardized timelines, and success metrics often prioritize efficiency over experience. While these systems may be necessary for funding and accountability, they should never override autonomy, dignity, or emotional safety. Trauma informed practice challenges us to balance compliance with humanity.
Moving beyond theory means identifying where re-traumatization commonly occurs and actively redesigning those moments. This may include slowing down timelines, offering alternatives to standardized assessments, adjusting communication styles, or allowing individuals greater control over how and when information is shared. Small shifts in practice can create meaningful changes in trust and engagement.
Trauma informed Supported Employment is not about removing expectations or avoiding growth. It is about creating conditions where growth is possible. When individuals feel safe, respected, and in control of their own process, they are far more likely to take risks, explore opportunities, and sustain employment that aligns with their goals.
Ultimately, trauma informed approaches across the Supported Employment process honor the whole person. They recognize that employment is not just about work, it is about identity, autonomy, and belonging. When we commit to trauma informed practice at every stage, we move closer to systems that truly support people rather than unintentionally harming them.
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